Post-COVID PMO — Managing Collaborations in a Hybrid Office

Post-Covid-Hybrid-PMO

Post-COVID PMO — Managing Collaborations in a Hybrid Office

It may be time for the world to return nearly to normal after two years of lockdowns and restrictions, but the office isn’t going to be exactly as we remembered it. In a post-COVID project management office (PMO), how do you ensure collaboration with hybrid working?

  • The challenges of collaboration in a hybrid working environment
  • How you can ensure the collaborative spirit isn’t lost
  • Codifying your new way of handling the working model

Why is collaboration important for a hybrid PMO?

It can be challenging to keep everyone on the same page and pulling in the same direction when some are in the office and interacting directly, and others are sitting at home. People can feel lost or left out of the loop.

How can I encourage collaboration in my PMO with hybrid working?

Collaboration in your PMO may be a concern, but there are ways you can still encourage people at home and in the office to work well together and boost productivity.

  • Have regular team-building meetings so everyone can get to know each other and learn their strengths. This will help people know who to turn to for a quick question.
  • Decide if synchronous communication is important and, if so, have office hours so that everyone can be sure to be involved in meetings and decisions.
  • Ensure everyone has a complete profile available to any potential collaborators, including their skills, general working hours, and time zone. This will help ensure they are called on for the right things at the right time.
  • Encourage open conversations using the tools available to your team. Set an example by checking how a colleague’s day is, for example — this returns personalisation to the conversation and makes everyone more approachable.

How do I ensure collaboration will continue in a hybrid PMO?

Within your PMO team, you need to create a communication charter. This will codify the way your team communicates and collaborates.

  • Details about the hours that everyone will work, whether there are core hours, and what time zones everyone is in.
  • A description of the collaboration and communication tools that your PMO uses and how e.g. use Slack to request a phone call but email to arrange a meeting.
  • A decision-making tree. Remote workers can feel left out of decisions, so have a clear timeline for who and when decisions are made.
  • Expected response times for different communication tools. Ensure it’s realistic and manageable, so stress and burnout don’t set in.

Managing collaboration in a post-COVID PMO

Losing collaboration when your team are split between home and the office is a valid concern. By understanding the communication needs and creating a document for everyone to use, your PMO and projects will be able to better manage collaboration in a post-COVID, hybrid office.

Related Posts:

Post-COVID PMO: Balancing the Personal and the Project
Changing Project Methodologies in a Post-COVID Hybrid PMO
Managing a Post-COVID, Hybrid Project Management Office (PMO)
Description of a hybrid PMO
Define a programme management office
Types of PMO (Project Management Office)

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Pm Majik

Pm Majik

Evangelist of the Project Management Office (PMO)