PMO Best Practices: Have Relevant KPIs


PMO Best Practices: Have Relevant KPIs

A project management office (PMO) is only as good as the results it delivers. Having relevant KPIs is a PMO best practice that will help you demonstrate the value of your office.

  • Where relevant KPIs come from
  • How to update KPIs to ensure their relevancy
  • Why you need to have relevant KPIs

How do I make my PMO KPIs relevant?

While delivering a project within budgets and deadlines is the standard aim, there is more to projects than this. You need to look at the bigger picture when setting targets and measures for a project.

How do I make new, relevant KPIs?

You need to look at all the factors that drive the business and the project to decide on relevant KPIs. Every company and PMO will be different, but no matter what, you should be able to draw a clear line from your KPIs to the bigger picture you’re working towards.

  • Being specific and well-defined so that the people working on them know exactly what is expected of them and why.
  • Being measurable and quantifiable. No matter the KPI, there will be a way to put a number to it that the project team is able to affect.
  • Being attainable and achievable — this may mean stretching the target over time so that it is more attainable. Moving straight to a zero-waste culture may be a daunting challenge but cutting waste by percentages each quarter to reach zero is attainable.
  • Being realistic so that everyone working on the project can see how they can achieve it. This also means that the KPI needs to work towards what is needed by the project to reach the end result.
  • Being time-bound means that there is a clear deadline to fulfil the KPI, making it easier to measure as well. It should also be measured reasonable often — a yearly target can be harder to focus on than monthly or quarterly.

Why do I need relevant KPIs for projects?

Having predetermined targets for a project will let your PMO and the C-suite know if you have been successful. When you define success before starting a project, you will know if the project achieved what it set out to.

Related Posts:

7 Best Practices for an Effective Project Management Office (PMO)
Designing KPIs for Your Project Management Office (PMO)
What Does ESG Mean for Your Project Management Office?
What's the value of a Project Management Office (PMO)?
PMO Best Practices: Standardisation of Practices
Compliance PMO – Will It Work for Me?



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Pm Majik

Pm Majik

Evangelist of the Project Management Office (PMO)