PMO Best Practices: 7 Ways to Engage Your PMO and Project Teams


PMO Best Practices: 7 Ways to Engage Your PMO and Project Teams

Across all businesses, workplace culture is changing, and more offices are going hybrid — your project management office (PMO) probably is, too. In this new paradigm, you still need to maintain PMO best practices and engage with your office and project teams effectively.

  • How to engage your project and PMO workers
  • Examples of what each strategy could look like
  • Why it’s important to keep everyone engaged in their work

7 ways to engage your project workers

1. Set expectations

Whether you’re back in the office full-time post-pandemic or your office has gone hybrid, there will be a new culture to work around. People are used to more autonomy, so you need to make sure they still know what’s expected.

2. Be flexible

You possibly didn’t have the time to set out rules about attendance and core hours when the pandemic hit and everyone went to work from home. Now you have the time to codify the rules; it’s not the time to make everything too strict.

3. Create a meeting experience

In normal times, you would work to make meetings interactive with PowerPoints, whiteboards for brainstorming, and other tools for engagement. You need to work to emulate this rather than having your project workers watching a grid of faces all meeting.

4. Get communications right

Collaboration is still vital to get a project delivered, no matter where everyone is based. There are activities that will require real-time, synchronous communication and others that can be asynchronous.

5. Allow for water-cooler moments

It can be easy to be too work-focussed when your team is working remotely. One of the positives of an office environment is being able to chat to your workmates about life or what they watched on Netflix that weekend.

6. Rewards and recognition

No matter your team set-up, you should be working on rewards and recognition. Make sure project managers are identifying the people who are making a strong effort to deliver their work and offer rewards such as early finishes, vouchers for goods and services, or other perks chosen by the person.

7. Regular manager contact

Having one-to-ones and performance reviews are just as important, or even more so, when working remotely or in a hybrid set-up. Managers need to check in on their team in terms of the work they’re doing as well as their overall health and wellbeing.

Why you need to engage your project and PMO teams

You need to engage your project and PMO teams as a PMO best practice so that you can retain your workers and ensure they are happy in their jobs. After all, happy employees will be more productive and take more care of their work.

Related Posts:

Stakeholder Relationships – 4 Ways Your PMO Can Engage Project Teams
PMO Best Practices: Standardisation of Practices
Stakeholder Relationships – Tips to Engage the Wider Business with Your PMO
7 Best Practices for an Effective Project Management Office (PMO)
Stakeholder Relationships – Working Effectively with Your Project Managers
PMOs and Social Media – How to Get it Right



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Pm Majik

Pm Majik

Evangelist of the Project Management Office (PMO)